Incidents | Playlister Incidents reported on status page for Playlister https://status.playlister.app/ https://d1lppblt9t2x15.cloudfront.net/logos/573103ffc66ae38f0467767515818a17.png Incidents | Playlister https://status.playlister.app/ en Database upgrades https://status.playlister.app/incident/817523 Tue, 03 Feb 2026 10:54:20 -0000 https://status.playlister.app/incident/817523#fa19251efb2a6bcf7b083800a95903ed3f526c4e43909e5d3a39ddb0221556b0 Maintenance completed Database upgrades https://status.playlister.app/incident/817523 Tue, 03 Feb 2026 10:54:20 -0000 https://status.playlister.app/incident/817523#fa19251efb2a6bcf7b083800a95903ed3f526c4e43909e5d3a39ddb0221556b0 Maintenance completed Database upgrades https://status.playlister.app/incident/817523 Tue, 03 Feb 2026 10:54:20 -0000 https://status.playlister.app/incident/817523#fa19251efb2a6bcf7b083800a95903ed3f526c4e43909e5d3a39ddb0221556b0 Maintenance completed Database upgrades https://status.playlister.app/incident/817523 Tue, 03 Feb 2026 10:54:20 -0000 https://status.playlister.app/incident/817523#fa19251efb2a6bcf7b083800a95903ed3f526c4e43909e5d3a39ddb0221556b0 Maintenance completed Screen App recovered https://status.playlister.app/ Tue, 03 Feb 2026 10:46:32 +0000 https://status.playlister.app/#2d6f97b4851c72ff96f118b8b14d63c21741fa54915d645b3cba484febd2c245 Screen App recovered Screen App went down https://status.playlister.app/ Tue, 03 Feb 2026 10:44:05 +0000 https://status.playlister.app/#2d6f97b4851c72ff96f118b8b14d63c21741fa54915d645b3cba484febd2c245 Screen App went down Database upgrades https://status.playlister.app/incident/817523 Tue, 03 Feb 2026 10:30:00 -0000 https://status.playlister.app/incident/817523#4ea26d1798bb359218e5275ec870a581b499f338f198e17130de07b61f99aec2 Upgrades are complete Database upgrades https://status.playlister.app/incident/817523 Tue, 03 Feb 2026 10:30:00 -0000 https://status.playlister.app/incident/817523#4ea26d1798bb359218e5275ec870a581b499f338f198e17130de07b61f99aec2 Upgrades are complete Database upgrades https://status.playlister.app/incident/817523 Tue, 03 Feb 2026 10:30:00 -0000 https://status.playlister.app/incident/817523#4ea26d1798bb359218e5275ec870a581b499f338f198e17130de07b61f99aec2 Upgrades are complete Database upgrades https://status.playlister.app/incident/817523 Tue, 03 Feb 2026 10:30:00 -0000 https://status.playlister.app/incident/817523#4ea26d1798bb359218e5275ec870a581b499f338f198e17130de07b61f99aec2 Upgrades are complete Share recovered https://status.playlister.app/ Thu, 29 Jan 2026 18:30:51 +0000 https://status.playlister.app/#ce5d02e2f4e493439f2310865631c26ca4c4bc24a634afcb046607a34f673d0a Share recovered Share went down https://status.playlister.app/ Thu, 29 Jan 2026 18:28:21 +0000 https://status.playlister.app/#ce5d02e2f4e493439f2310865631c26ca4c4bc24a634afcb046607a34f673d0a Share went down Screen App recovered https://status.playlister.app/ Sun, 11 Jan 2026 15:53:06 +0000 https://status.playlister.app/#c249de13c9a74a88b050cf92e0582eeefc7e2a38a22b79a2ecc197412b497ccc Screen App recovered Screen API Degraded https://status.playlister.app/incident/802550 Sun, 11 Jan 2026 15:47:00 -0000 https://status.playlister.app/incident/802550#9f4b0b01cbe06a0fd764527f3546820281001ab27a5413c2bc0e2538dc1e35f5 The screen api is stable and syncing issues resolved Screen App went down https://status.playlister.app/ Sun, 11 Jan 2026 15:16:29 +0000 https://status.playlister.app/#c249de13c9a74a88b050cf92e0582eeefc7e2a38a22b79a2ecc197412b497ccc Screen App went down Screen API Degraded https://status.playlister.app/incident/802550 Sun, 11 Jan 2026 15:16:00 -0000 https://status.playlister.app/incident/802550#8ffd8676c6de3a87b7b6515842a7f55c95c9fa19abd7e685b9e3ebe39fc255ea Screen syncing is unavailable for a portion of screens. Website recovered https://status.playlister.app/ Fri, 19 Dec 2025 11:11:16 +0000 https://status.playlister.app/#c41919e007a7babee4a5ba5be9da2ff29aa055015271abad232b0d21e0ca085b Website recovered Website went down https://status.playlister.app/ Fri, 19 Dec 2025 11:04:23 +0000 https://status.playlister.app/#c41919e007a7babee4a5ba5be9da2ff29aa055015271abad232b0d21e0ca085b Website went down Website recovered https://status.playlister.app/ Fri, 05 Dec 2025 09:15:13 +0000 https://status.playlister.app/#a49941392741fc7da3c557e1bfe06c22d4f9181b87e9bea1cd27ecb026146ffe Website recovered Website went down https://status.playlister.app/ Fri, 05 Dec 2025 08:54:46 +0000 https://status.playlister.app/#a49941392741fc7da3c557e1bfe06c22d4f9181b87e9bea1cd27ecb026146ffe Website went down Screen App recovered https://status.playlister.app/ Tue, 02 Dec 2025 09:04:33 +0000 https://status.playlister.app/#a20bba28270d142d1cf15105e569b2f9019a6ada041e81071273ddcba231efcf Screen App recovered Screen App went down https://status.playlister.app/ Tue, 02 Dec 2025 09:02:31 +0000 https://status.playlister.app/#a20bba28270d142d1cf15105e569b2f9019a6ada041e81071273ddcba231efcf Screen App went down Legacy Services recovered https://status.playlister.app/ Sun, 30 Nov 2025 00:16:59 +0000 https://status.playlister.app/#8b7d28fff65455e0acf1236e72ec8fd145b6b2f96c364b434f917cb7db28c146 Legacy Services recovered Legacy Services went down https://status.playlister.app/ Sun, 30 Nov 2025 00:13:58 +0000 https://status.playlister.app/#8b7d28fff65455e0acf1236e72ec8fd145b6b2f96c364b434f917cb7db28c146 Legacy Services went down AWS Outage Resolved https://status.playlister.app/incident/747746 Mon, 20 Oct 2025 22:41:00 -0000 https://status.playlister.app/incident/747746#e234efc57a2968175e5670c7af68ffdbecc2dd4a4488673a4cabb32d63aaa645 AWS appears to have resolved all of the issues impacting Playlister AWS Outage Resolved https://status.playlister.app/incident/747746 Mon, 20 Oct 2025 22:41:00 -0000 https://status.playlister.app/incident/747746#e234efc57a2968175e5670c7af68ffdbecc2dd4a4488673a4cabb32d63aaa645 AWS appears to have resolved all of the issues impacting Playlister AWS Outage Resolved https://status.playlister.app/incident/747746 Mon, 20 Oct 2025 22:41:00 -0000 https://status.playlister.app/incident/747746#e234efc57a2968175e5670c7af68ffdbecc2dd4a4488673a4cabb32d63aaa645 AWS appears to have resolved all of the issues impacting Playlister AWS Outage Resolved https://status.playlister.app/incident/747746 Mon, 20 Oct 2025 22:41:00 -0000 https://status.playlister.app/incident/747746#e234efc57a2968175e5670c7af68ffdbecc2dd4a4488673a4cabb32d63aaa645 AWS appears to have resolved all of the issues impacting Playlister Intermitant Issues Caused by AWS Outage https://status.playlister.app/incident/747393 Mon, 20 Oct 2025 14:46:00 -0000 https://status.playlister.app/incident/747393#33cb821b2a52fb5f090b0ea89b955e7dda7b6039784439ce875b46abdaf47fa5 AWS is having a major outage impacting many global services. Playlister is partially impatacted and services are degraded for some users. We are monitoring the updates from Amazon and are hopeful they will resolve soon. https://health.aws.amazon.com/health/status 10:59AM EDT - The issues appear to be resolved for Playlister customers but the AWS outage is still on going. 1:42PM EDT - The AWS outage has not been resolved yet and we are continuing to monitor. Intermitant Issues Caused by AWS Outage https://status.playlister.app/incident/747393 Mon, 20 Oct 2025 14:46:00 -0000 https://status.playlister.app/incident/747393#33cb821b2a52fb5f090b0ea89b955e7dda7b6039784439ce875b46abdaf47fa5 AWS is having a major outage impacting many global services. Playlister is partially impatacted and services are degraded for some users. We are monitoring the updates from Amazon and are hopeful they will resolve soon. https://health.aws.amazon.com/health/status 10:59AM EDT - The issues appear to be resolved for Playlister customers but the AWS outage is still on going. 1:42PM EDT - The AWS outage has not been resolved yet and we are continuing to monitor. Intermitant Issues Caused by AWS Outage https://status.playlister.app/incident/747393 Mon, 20 Oct 2025 14:46:00 -0000 https://status.playlister.app/incident/747393#33cb821b2a52fb5f090b0ea89b955e7dda7b6039784439ce875b46abdaf47fa5 AWS is having a major outage impacting many global services. Playlister is partially impatacted and services are degraded for some users. We are monitoring the updates from Amazon and are hopeful they will resolve soon. https://health.aws.amazon.com/health/status 10:59AM EDT - The issues appear to be resolved for Playlister customers but the AWS outage is still on going. 1:42PM EDT - The AWS outage has not been resolved yet and we are continuing to monitor. Intermitant Issues Caused by AWS Outage https://status.playlister.app/incident/747393 Mon, 20 Oct 2025 14:46:00 -0000 https://status.playlister.app/incident/747393#33cb821b2a52fb5f090b0ea89b955e7dda7b6039784439ce875b46abdaf47fa5 AWS is having a major outage impacting many global services. Playlister is partially impatacted and services are degraded for some users. We are monitoring the updates from Amazon and are hopeful they will resolve soon. https://health.aws.amazon.com/health/status 10:59AM EDT - The issues appear to be resolved for Playlister customers but the AWS outage is still on going. 1:42PM EDT - The AWS outage has not been resolved yet and we are continuing to monitor. Screen API Update https://status.playlister.app/incident/605665 Thu, 19 Jun 2025 09:30:55 -0000 https://status.playlister.app/incident/605665#7cd267cbce70fde82e90db6d458be378cd31022401cacd5ffc2be7f7db28ee10 Maintenance completed Screen API Update https://status.playlister.app/incident/605665 Thu, 19 Jun 2025 09:00:55 -0000 https://status.playlister.app/incident/605665#e9ea73f5992132a218416135b1d11f24a14ea622452e7963e16afc9bfd968f02 This update addresses the database and Screen API performance problems from last weekend. Database Upgrade https://status.playlister.app/incident/548955 Tue, 22 Apr 2025 09:27:50 -0000 https://status.playlister.app/incident/548955#c0fd83f0392e2cc08c73d1f21ec92ec8bfabd8ed8023401b318b8294511998a0 Maintenance completed Database Upgrade https://status.playlister.app/incident/548955 Tue, 22 Apr 2025 09:27:50 -0000 https://status.playlister.app/incident/548955#c0fd83f0392e2cc08c73d1f21ec92ec8bfabd8ed8023401b318b8294511998a0 Maintenance completed Database Upgrade https://status.playlister.app/incident/548955 Tue, 22 Apr 2025 09:27:50 -0000 https://status.playlister.app/incident/548955#c0fd83f0392e2cc08c73d1f21ec92ec8bfabd8ed8023401b318b8294511998a0 Maintenance completed Database Upgrade https://status.playlister.app/incident/548955 Tue, 22 Apr 2025 09:27:50 -0000 https://status.playlister.app/incident/548955#c0fd83f0392e2cc08c73d1f21ec92ec8bfabd8ed8023401b318b8294511998a0 Maintenance completed Database Upgrade https://status.playlister.app/incident/548955 Tue, 22 Apr 2025 09:10:06 -0000 https://status.playlister.app/incident/548955#62730b1c151e80cab267a121609bdec1c4e922f1d444407073b53b77692465f4 Database upgrade and release are complete Database Upgrade https://status.playlister.app/incident/548955 Tue, 22 Apr 2025 09:10:06 -0000 https://status.playlister.app/incident/548955#62730b1c151e80cab267a121609bdec1c4e922f1d444407073b53b77692465f4 Database upgrade and release are complete Database Upgrade https://status.playlister.app/incident/548955 Tue, 22 Apr 2025 09:10:06 -0000 https://status.playlister.app/incident/548955#62730b1c151e80cab267a121609bdec1c4e922f1d444407073b53b77692465f4 Database upgrade and release are complete Database Upgrade https://status.playlister.app/incident/548955 Tue, 22 Apr 2025 09:10:06 -0000 https://status.playlister.app/incident/548955#62730b1c151e80cab267a121609bdec1c4e922f1d444407073b53b77692465f4 Database upgrade and release are complete Homepage is back up https://status.playlister.app/incident/219775 Tue, 13 Jun 2023 20:32:00 -0000 https://status.playlister.app/incident/219775#25b86c365b22b47e2f04d2e00cb3d3e735971269f22026d9ce216d8e8f40051c The homepage is back up. Playlister Homepage Outage https://status.playlister.app/incident/219758 Tue, 13 Jun 2023 20:07:00 -0000 https://status.playlister.app/incident/219758#1b4b2482c3ac333e5353478c434301f2de8a9fead7a7ca4cd80038329fab57a1 The Playlister homepage is down due to an AWS outage. However- the Playlister Manage site and Apple TV app are still operational. To login into Playlister please use https://manage.playlister.app Delayed Media Processing https://status.playlister.app/incident/143965 Sat, 10 Dec 2022 23:43:00 -0000 https://status.playlister.app/incident/143965#ca3719c31c18feeac2bef329a66ae940691a36eade5b73f20e02462afed2c00a Media processing has been restored for all accounts and all uploads have finished processing. If you have any spinning files you may need to refresh and re-upload. Delayed Media Processing https://status.playlister.app/incident/143965 Sat, 10 Dec 2022 22:52:00 -0000 https://status.playlister.app/incident/143965#6890b85e50977e28c6b2e29c0b80d55282a8f34561a9f8dc125bf46ccae793c5 We confirmed that media processing for some accounts is not working. We are working on a fix. Delayed Media Processing https://status.playlister.app/incident/143965 Sat, 10 Dec 2022 22:36:00 -0000 https://status.playlister.app/incident/143965#e9ee47319bcb0d3db1eafa1e49c94f5b94d8cbd5190b294fde982832acc2c5a0 We are investigating reports of delayed media processing